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PAID Support

We're here to help.

PAID is a simple invoicing and payment management app designed for small businesses, contractors, cleaners, tradespeople, freelancers and service providers.

How can we help?

If you need help using PAID, have a question about your account or subscription, or experience a problem with the app, please contact our support team.

Common support topics:

  • Creating and sending invoices
  • Managing customers
  • Creating quotations
  • Converting quotations to invoices
  • Tracking payments
  • Payment reminders and follow-ups
  • GST and tax invoices
  • PAID Pro subscriptions
  • Account and login problems
  • Technical problems or bugs

Contact Support

Please contact us with your name, the email address associated with your PAID account, a description of the problem or question, and screenshots if they are helpful. We will review your request and respond as soon as possible.