Last updated: 29 August 2026
These Terms & Conditions ("Terms") govern your use of the PAID app and website (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.
PAID is an invoicing, quoting and payment-tracking application for Australian small businesses. The Service is provided by PAID ("we", "us", "our").
You must be at least 16 years old and have the authority to agree to these Terms on behalf of any business you register. You are responsible for keeping your login credentials secure and for all activity under your account. You agree to provide accurate business and contact information.
The Free plan allows up to 5 customers, 10 invoices and 5 quotes per calendar month, with core invoicing features. The Pro plan is an optional, monthly auto-renewing subscription of $9.99 AUD that unlocks unlimited usage and additional features.
iOS app: the Pro plan is available as an auto-renewing subscription through Apple In-App Purchase within the iOS app. Payment is charged to your Apple ID (App Store account). Your subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current billing period. Your account is charged for renewal within 24 hours prior to the end of the current period, and the cost is $9.99 AUD per month. You can manage or cancel your subscription anytime in your Apple Account settings on your device (Settings → Apple ID → Subscriptions). Prices are in Australian dollars and include GST where applicable. You can restore previous purchases from the Upgrade screen.
Android app: the Pro plan is available as an auto-renewing subscription through Google Play Billing within the Android app. Payment is charged to your Google Play account. Your subscription renews automatically unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription anytime in the Google Play Store. You can restore previous purchases from the Upgrade screen.
Web app: the Pro subscription is sold and managed through the web version of PAID using Stripe. Your subscription renews automatically unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription anytime in Settings. Prices are in Australian dollars and include GST where applicable.
You agree to use the Service only for legitimate business invoicing and payment tracking, and not to:
You retain ownership of all business and customer information you enter ("Your Content"). You grant us a limited licence to use Your Content solely to provide the Service to you, including sending emails you authorise. You are responsible for ensuring you have the right to store and use your customers' contact details in accordance with the Privacy Act 1988 and the Spam Act.
The Service sends invoices, quotes and reminders by email only when you explicitly authorise each send. You are responsible for the content of emails sent on your behalf. We may pause or refuse to send emails that we believe breach these Terms or anti-spam laws.
The PAID name, logo, software and design are owned by us. These Terms do not grant you any right to use our trademarks or branding except as required to use the Service.
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we exclude all warranties and conditions relating to the Service. We do not warrant that the Service will be uninterrupted, error-free, or that invoices or reminders will reach their recipients. You are responsible for verifying invoice accuracy and maintaining your own financial records.
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Service is limited to the amount you have paid us in the 12 months before the claim, or AUD $100, whichever is greater. We are not liable for indirect, consequential or lost-profit damages, or for failure to collect payment from your customers.
You agree to indemnify and hold us harmless from any claims, losses or damages arising from your misuse of the Service, your breach of these Terms, or the content of invoices, quotes or emails you send.
You can delete your account at any time in Settings → Account → Delete account. Deleting your account permanently erases your business data and cancels any active subscription. Refunds for partially used billing periods are issued at our discretion in accordance with applicable law.
We may suspend or terminate your access to the Service if you breach these Terms or if required to protect the Service or other users. Upon termination, your right to use the Service ends and your data will be deleted in accordance with our Privacy Policy.
We may update these Terms from time to time. We will update the "Last updated" date above and, for material changes, notify you within the app. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Victoria, Australia. Any dispute will be resolved in the courts of Victoria.
For any questions about these Terms, please reach out through the Contact page.